A guard SOS button and HQ-wide alarm broadcast in Jamnagar, Gujarat โ with incident tickets, response-time tracking and automatic escalation if an alert goes unacknowledged. Built by an agency that understands Jamnagar's own operating conditions โ a major petroleum-refining hub alongside a traditional brass industry.
A guard facing an incident needs a way to alert the right people immediately, with their exact location, without hunting for a phone number mid-emergency. Separately, HQ sometimes needs to reach every guard on duty at once โ a building evacuation, a citywide alert โ faster than a phone tree allows.
A dedicated SOS button sends a guard's live location straight to their supervisor and company admins the instant it's pressed; an HQ-side alarm reaches every on-duty guard the same way in the other direction. Each alert becomes a tracked incident โ acknowledged, then resolved, with response and resolution time recorded โ and one left unacknowledged past a short window escalates automatically rather than sitting unnoticed.
HQ can send an emergency alarm to every on-duty guard at once.
A resolved incident is closed with notes recording how it was handled.
An unacknowledged alert is automatically escalated and re-notified after a short window.
Time from an alert being raised to being acknowledged, and then resolved, is recorded automatically.
A guard's SOS sends their live location instantly to supervisors and admins.
High-severity incidents can additionally trigger SMS, WhatsApp and an automated voice call.
Higher-severity incidents can additionally send SMS, WhatsApp messages and an automated voice call, once the agency has connected its own telephony provider.
Their live location is sent immediately to their supervisor and company admins as an active emergency alert.
An incident's severity can be set when it's raised or reviewed, helping prioritise which alerts need the fastest response.
Every alert becomes a tracked incident with its own number, moving through active, acknowledged and resolved states, with notes on how it was closed.
Yes โ the time from an alert being raised to acknowledged, and then to resolved, is recorded for every incident.
An alert left unacknowledged past a short window is automatically escalated and re-notified, rather than sitting unaddressed.
Yes โ an admin can broadcast an emergency alarm to every guard currently on duty, in the other direction from a guard's own SOS.
Yes โ supporting media can be attached to an incident as part of its record.
Request a live demo tailored to your agency's guard count and sites in Jamnagar, Gujarat.
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