A guard SOS button and HQ-wide alarm broadcast in Chittorgarh, Rajasthan โ with incident tickets, response-time tracking and automatic escalation if an alert goes unacknowledged. Built by an agency that understands Chittorgarh's own operating conditions โ a cement-industry town alongside its historic fort-driven tourism.
A guard facing an incident needs a way to alert the right people immediately, with their exact location, without hunting for a phone number mid-emergency. Separately, HQ sometimes needs to reach every guard on duty at once โ a building evacuation, a citywide alert โ faster than a phone tree allows.
A dedicated SOS button sends a guard's live location straight to their supervisor and company admins the instant it's pressed; an HQ-side alarm reaches every on-duty guard the same way in the other direction. Each alert becomes a tracked incident โ acknowledged, then resolved, with response and resolution time recorded โ and one left unacknowledged past a short window escalates automatically rather than sitting unnoticed.
Photos or video can be attached to an incident as supporting evidence.
HQ can send an emergency alarm to every on-duty guard at once.
Time from an alert being raised to being acknowledged, and then resolved, is recorded automatically.
High-severity incidents can additionally trigger SMS, WhatsApp and an automated voice call.
An unacknowledged alert is automatically escalated and re-notified after a short window.
Every alert becomes a tracked incident with a unique number, from raised through resolved.
Yes โ the time from an alert being raised to acknowledged, and then to resolved, is recorded for every incident.
Both guards and supervisors can raise an alert; admins and supervisors can acknowledge and resolve them.
An alert left unacknowledged past a short window is automatically escalated and re-notified, rather than sitting unaddressed.
Higher-severity incidents can additionally send SMS, WhatsApp messages and an automated voice call, once the agency has connected its own telephony provider.
Every alert becomes a tracked incident with its own number, moving through active, acknowledged and resolved states, with notes on how it was closed.
Yes โ an admin can broadcast an emergency alarm to every guard currently on duty, in the other direction from a guard's own SOS.
Yes โ supporting media can be attached to an incident as part of its record.
An incident's severity can be set when it's raised or reviewed, helping prioritise which alerts need the fastest response.
Request a live demo tailored to your agency's guard count and sites in Chittorgarh, Rajasthan.
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